NAMAM (namam.co) recognises the importance of maintaining your privacy. We value your trust in us. This Policy describes how we treat user information we collect on www.namam.co and from other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy

Contact information. We may collect your name, email, mobile number, phone number, street, city, state, pincode, country, and IP address.
Payment and billing information. We may collect your billing name, billing address, and payment method when you buy a product on our website. We NEVER collect your credit card number, credit card expiry date, or other details pertaining to your credit card on our website.
Information you post. We collect information you post in a public space on our website or on a third-party social media platform belonging to NAMAM.
Demographic information. We may collect demographic information about you, products you like, purchases you intend to make, or other information provided by you during the use of our website — including through surveys.
Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed, or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your device is running.

We collect information directly from you — when you register on our website, place an order, post a comment, or contact us via phone or email.
We collect information passively — using tracking tools like Google Analytics, Google Webmaster, browser cookies, and web beacons to understand usage of our website.
We get information from third parties — for example, if you use an integrated social media login or feature on our website, the third-party platform may share certain information with us, such as your name and email address.

Your information, including personal data, may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction. By using our website and providing us with your information, you consent to the transfer, storage, and processing of your information in other countries, including India.

If you are a resident of the European Union (EU), you have certain data protection rights under the General Data Protection Regulation (GDPR). NAMAM aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. If you wish to know what personal data we hold about you, or want it removed from our systems, please contact us at info@namam.co.

We use your information to:
– Contact you for order confirmation or promotional purposes.
– Respond to your requests or questions.
– Improve our products, services, and website experience, including personalising content based on your preferences.
– Analyse site trends and customer interests, sometimes combined with information from third parties.
– Protect NAMAM, our customers, and our website from security risks.
– Send you marketing communications about offers, new product drops, or collections — our own or relevant third-party offers.
– Send transactional communications, such as order and account-related emails or SMS.
– Comply with applicable law

We share information with vendors and service providers who perform functions on our behalf — including payment processors, logistics and shipping partners, and transactional message providers. Some of these vendors may be located outside India. These entities do not retain, store, share, or use your personally identifiable information for any purpose beyond fulfilling your order or the service requested.

We may share information to comply with the law — such as in response to a court order, subpoena, or a request from a government or investigatory body, or when investigating potential fraud.
We may share information with a successor to all or part of our business — for example, if NAMAM is acquired or restructured, customer information may be part of that transaction.
We will not share your information for any purpose not described in this Policy without informing you first.

You can opt out of receiving marketing emails from us at any time by emailing info@namam.co.
Please allow up to ten days for this to take effect. Even after opting out of marketing communications, we will continue to send transactional messages related to your orders via email and SMS.

A cookie is a small text file stored on your device for record-keeping purposes. We use both session and persistent cookies on our website.
– Session cookies expire once you close your browser and help you navigate our website securely.
– Persistent cookies remain on your device for a set period and help us remember your preferences and tailor your experience with us.
You may remove persistent cookies through your browser settings. If you reject cookies, you can still use our website, though certain features and areas may be limited. Cookies are also used in the checkout process to enable secure transactions and prevent URL-based spamming.
Unless you voluntarily identify yourself (for example, through account registration), we have no way of knowing who you are, even with a cookie assigned to your device. Cookies cannot read data off your hard drive.
Some of our business or advertising partners may set their own cookies while serving content on our website; we do not have access to or control over these third-party cookies. This Policy applies only to cookies used by NAMAM.
Our servers automatically collect limited technical information, including your IP address, when you visit our website. This information does not personally identify you and is used to deliver web pages, tailor content, measure traffic, and understand the geographic origin of our visitors.

Providing personally identifiable information is entirely voluntary. You are not required to register with us to browse our website; however, certain features (such as order tracking or personalised offers) are available only to registered users.
You may update your preferences, opt in or out of marketing communications, or update your account details at any time. NAMAM reserves the right to send essential service-related communications tied to your account without an opt-out option.
If your information changes, or you no longer wish to use our services, you may request correction, update, deletion, or deactivation by emailing info@namam.co.
Upon request, we will remove or block your personally identifiable information from our active database and cancel your registration. Please note that some information may remain in archived form on our servers even after account deletion, as required for legal, accounting, or fraud-prevention purposes.

We take reasonable physical, electronic, and managerial measures to protect your information from loss, misuse, or unauthorized alteration. Access to our servers and databases is restricted to authorized personnel on a need-to-know basis.
While we follow generally accepted industry standards to protect your data, no method of transmission over the internet or electronic storage is 100% secure. By using this website, you acknowledge that NAMAM (**[Legal Entity Name]**) will not be liable for disclosure of your information due to errors in transmission or unauthorized acts of third parties beyond our reasonable control.

Our website may contain links to third-party websites. This Privacy Policy does not apply to the privacy practices of those websites, and we encourage you to review their policies independently. NAMAM is not responsible for the content or practices of third-party sites.